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POS Equipment Repair / RMA 

For PAX devices using SpotOn POS software

Live Nation Venue IT partners with RoundRock Technology (formerly TOURTech) to process POS device repairs and exchanges.  Please follow guidance provided in the web form, found at the link above.

The RMA process currently supports exchange and repair of PAX A77 (handheld) and E700 (countertop) devices.

A77 (Handheld)

PAX A77 Handheld Device

E700 (Countertop)

PAX E700 Countertop Device
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