Home > Venue Applications Support > POS Support > POS Troubleshooting
Point-of-Sale Troubleshooting
For Activate X and KDS Applications by SpotOn
PAX Troublesooting
"AX" Error Messages
Physical Damage
Network Issues
Other
“Your Pax venue does not have an available TID for this pinpad. The pinpad will not be able to approve credit transactions. Please Contact Support.”
“Room cannot verify the data integrity. Looks like you’ve changed schema but forgot to update the version number. You can simply fix the version number.”
“Please close batch in order to proceed.”
“No response from the card reader. Please retry the payment. If problem continues you may need to reset your card reader.”
“Internal communications error occurred. Please retry your operation, or consult technical support.”
A77 - "Power Error - Do not connect to charging port!"
PED Tampered, "All Keys have been cleared"